Privacy Policy

This cookie & privacy policy (the “Policy”) describes how Patternity Ltd a company incorporated in England and Wales with registration number 07136494 and whose registered office is at 4th Floor, Unit 46,Regent Studios,8 Andrews Road, London E8 4QN ("we” or “us”) handles your personal information collected on our website (the “Website”). 

By using the Website, you accept the provisions of this Policy and you expressly consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy


1.0 OUR CORE BELIEFS REGARDING USER PRIVACY AND DATA PROTECTION

·       User privacy and data protection are human rights

·       We have a duty of care to the people within our data

·       Data is a liability, it should only be collected and processed when absolutely necessary

·       We will only ever contact you when with things that we believe to be relevant and meaningful

·       We will never sell, rent or otherwise distribute or make public your personal information

 


2.0 PERSONAL INFORMATION THAT THIS WEBSITE COLLECTS AND WHY WE COLLECT IT

This website collects and uses personal information for the following reasons:


2.1 Site visitation tracking

Like most websites, this site uses Google Analytics (GA) to track user interaction. We use this data to determine the number of people using our site, to better understand how they find and use our web pages and to see their journey through the website.

Although GA records data such as your geographical location, device, internet browser and operating system, none of this information personally identifies you to us. GA also records your computer’s IP address which could be used to personally identify you but Google do not grant us access to this. We consider Google to be a third party data processor (see section 4.0 below).

GA makes use of cookies, details of which can be found on Google’s developer guides.

Disabling cookies on your internet browser will stop GA from tracking any part of your visit to pages within this website.

In common with many other online services, the Website uses "cookies" (small data files that our server sends to your browser) to store and sometimes track information about you. A cookie is a small amount of data sent from the server and stored on your PC's hard drive. Most web browsers are automatically set up to accept cookies, but you can set your browser to refuse cookies or ask your browser to show you where a cookie has been set up. Cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the Website. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing. You can obtain information about how to manage cookies at www.aboutcookies.org

 

2.3 Email links

Should you choose to contact us using an email link like this, none of the data that you supply will be stored by this website or passed to / be processed by any of the third party data processors defined in section 4.0


2.4 Email newsletter

If you choose to join our email newsletter, the email address that you submit to us will be forwarded to MailChimp who provide us with email marketing services. We consider MailChimp to be a third party data processor (see section 4.0 below). The email address that you submit will not be stored within this website’s own database or in any of our internal computer systems.

Your email address will remain within MailChimp’s database for as long as we continue to use MailChimp’s services for email marketing or until you specifically request removal from the list. You can do this by unsubscribing using the unsubscribe links contained in any email newsletters that we send you or by emailing us to requesting removal via email. When requesting removal via email, please send your email to us using the email account that is subscribed to the mailing list.

If you are under 16 years of age you MUST obtain parental consent before joining our email newsletter.

While your email address remains within the MailChimp database, you will receive periodic (approximately once a month) newsletter-style emails from us, as well as direct email communication once or twice a year if we think one of our services is relevant to you.

 

2.5 Product and Ticket Orders

We will also use information you provide when we manage and fulfil your order for subscription only content and to purchase products through Shopify or Billetto, or in correspondence with us.
Your transaction information will remain in Shopify or Billetto's secure system for up to seven years in order to remain accessible for tax and accounting services.


2.6 Legal Use

We may disclose personal information to respond to legal requirements (including under the Data Protection Act 1998) or to protect a third party’s rights, property, or safety or to any service providers that we may appoint to perform functions


3.0 ABOUT THIS WEBSITE’S SERVER

This website is hosted by 1&1 within a data centre located in Montabaur, Germany. You can find out about their security measures here

All traffic (transferral of files) between this website and your browser is encrypted and delivered over HTTPS.


4.0 OUR THIRD PARTY DATA PROCESSORS

We use a number of third parties to process personal data on our behalf. These third parties have been carefully chosen and all of them comply with the legislation required in the UK, EU and USA. All 3 of these third parties are based in the USA and are EU-U.S Privacy Shield compliant.

·       Google (Privacy policy)

·       Mailchimp (Privacy policy)

·       Shopify (Privacy policy)

·       Billetto (Privacy policy)

 

5.0 DATA CONTROLLER

The data controller of this website is: PATTERNITY Limited, a UK Private limited Company with company number: 07136494

Whose registered office is:
PATTERNITY STUDIO

4th Floor, Unit 46, Regent Studios
8 Andrews Road
London 
E8 4QN


6.0 DATA PROTECTION OFFICER

Liv Taylor
PATTERNITY Ltd
Telephone:
0207 613 5867
Email: liv@patternity.org


studio@patternity.org
+44 (0)20 7613 5867